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Q. Do I want to invest in a new assist deal if I switch purposes on my Cisco SRE module?
A. No. The Cisco SASU agreement attached to the Cisco SRE module covers all current and future programs that may possibly run on that module.
Q. Do I will need to obtain a new assistance agreement if I transfer programs from one Cisco SRE module to yet another?
A. The solution depends on the design of Cisco SRE to which the program is transferring and whether there is previously a SASU contract hooked up to that module. Look at a few situations:
1. If the Cisco SRE to which the app moves already has a SASU deal connected, aid for the application would keep on.
2. If the application moves from just one type of Cisco SRE (for case in point, SRE 710 SM) that has SASU attached to the very same type of Cisco SRE (for case in point, SRE 710 SM) that does not have SASU hooked up, as long as you inform Cisco about the move a new SASU agreement is not needed. The conditions and conditions of the original SASU contract would continue to utilize.
3. If the software moves from one type of Cisco SRE (for example, SRE 710 SM) that has SASU attached to a different product of Cisco SRE (for instance, SRE 910 SM) that does not have SASU hooked up, you have to buy a new SASU agreement that covers the applications on the Cisco SRE 910 SM. You can implement a credit score from the first SASU agreement towards invest in of the new 1. Remember to inquire with your community Cisco account representative.
Q. Does Cisco SMARTnet assist go over spares?
A. The Cisco SMARTnet agreement addresses equally the method and spares. You have to notify Cisco, on the other hand, when you swap a component of the router with a spare to guarantee ongoing aid protection.
Q. Is the Cisco SMARTnet Service coverage diverse for technique and spare element figures on Cisco SRE modules?
A. No. System and spare portion figures are provided with the exact same Cisco SMARTnet Services coverage. You have to notify Cisco, nonetheless, when you swap a part of the router with a spare to make certain continued assistance coverage.
Q. Are multiyear assist contracts offered for the SRE module or for the programs?
A. Multiyear SASU contracts for apps jogging on SRE modules are readily available in 2- and three-calendar year renewable phrases.
Q. Cisco SRE seven hundred and SRE 710 SM and Cisco SRE 900 and SRE 910 SM modules aid field-replaceable tough disks. Does my help contract address difficult disk substitute?
A. A Cisco SMARTnet Services contract on the Cisco ISR G2 chassis includes hardware replacement, such as the industry-replaceable hard drives.
Q. What is the return-components-authorization (RMA) course of action for blank Cisco SRE modules?
A. The RMA method for Cisco SRE modules follows our regular help tips. Warranty assistance is presented by the stage of sale. Prospects should make contact with their approved Cisco reseller or lover for help. Buyers who acquired straight from Cisco ought to contact us as a result of our Purchaser Interaction Community (CIN).
Q. What is the RMA process for Cisco SRE modules with preinstalled purposes such as the Cisco SRE 710 shipped with Cisco Unity Categorical? Will the replacement Cisco SRE 710 module be shipped with Cisco Unity Express preinstalled?
A. The Cisco SRE module will be transported with the again blank. When you be given the module, obtain the SRE program, Cisco Unity Express in this example, from Cisco Connection On the internet and install it on the blank Cisco SRE module. Use the app licenses from the authentic Cisco SRE module to activate the new app.
Q. What is the RMA process for Cisco SRE modules with AXP moreover a 3rd-party program these kinds of as a Cisco SRE 910 delivered with AXP and Infoblox Core Services? Will the alternative Cisco SRE 910 ship with AXP and the 3rd-get together app preinstalled?
A. The RMA method is the same as explained beforehand nevertheless, except in any other case set forth in supplemental terms and conditions to the Finish Consumer License Arrangement, software program from unbiased computer software suppliers that is used with the Cisco SRE modules is subject matter to the terms and conditions and conditions of finish-user license agreements or very similar contracts furnished by the applicable independent application vendor.
Q. Can a single chassis carry many SASU contracts? If so, do they all will need to have the same end date?
A. Mainly because a chassis can have multiple Cisco SREs, it is necessary to purchase a company contract for each and every, but each and every of the support orders can be set underneath a single SASU deal. The provider orders can have the similar end day if applied to just one deal when purchasing, even if they are acquired at various times.
Q. Do many SASU contracts have to have the same finish day as the Cisco SMARTnet deal on the chassis?
A. The SASU agreement and the Cisco SMARTnet contract can have the exact same stop date, but they do not have to.

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LagunasSeaton581: Created page with '[http://www.linkwaves.com Buy Cisco] [http://www.linkwaves.com Sell Cisco] [http://www.linkwaves.com/solutions.html Cisco Solution] [http://www.linkwaves.com/services.html Cisco …'